live event
AI and Personalization: Progress or Invasion of Privacy?
Featuring Jan Pedersen, former Vice President of Search and Personalization Technologies at Walmart, and Greg Shove, Section CEO
February 5, 2025
12-1 p.m. ET
This event has passed.
Watch The RecordingYou can watch the recording of the event here.
Personalizing your CX with AI
AI is making it possible to create personal, tailored experiences for every customer without astronomical budgets and heavy lifts. But how can companies balance delightful experiences with challenges like scalability, ethics, and data privacy?
Join Jan Pedersen, former Vice President of Search and Personalization Technologies at Walmart, and Greg Shove, Section CEO as we break down the strategies, tools, and trends shaping AI-driven personalization.
On February 5, 2025, at 12 - 1 p.m. ET, Jan Pedersen will address questions and topics like:
- How is AI transforming the way businesses deliver personalized customer experiences at scale?
- What lessons can be learned from personalization strategies at Walmart and other major companies?
- What are the biggest challenges and opportunities in implementing AI-driven personalization across industries?
Join us and bring your questions.
MEET YOUR SPEAKER
Jan Pedersen
Jan Pedersen is a renowned AI expert with over three decades of experience advancing machine learning, search, and personalization technologies. He has held leadership roles at companies like eBay, Uber, Microsoft, and Twitter, and most recently served as Vice President for Search and Personalization Technologies at Walmart, where he focused on enhancing customer engagement through AI-driven solutions.
MEET YOUR SPEAKER
Greg Shove
Greg Shove is the CEO of Section and a six-time startup CEO. He is the founder of Machine + Partners, an AI consultancy helping companies deploy AI products. His mission is to get 100,000 students into "the AI class" by 2025.
MEET YOUR SPEAKER
Jan Pedersen
Jan Pedersen is a renowned AI expert with over three decades of experience advancing machine learning, search, and personalization technologies. He has held leadership roles at companies like eBay, Uber, Microsoft, and Twitter, and most recently served as Vice President for Search and Personalization Technologies at Walmart, where he focused on enhancing customer engagement through AI-driven solutions.
Unboring business education you can use immediately
No bad PowerPoints, cheesy ukulele music, mandatory quizzes to prove you were watching, smart-but-super-boring professors, or un-diverse panels. Ever.
